Shipment
Shipping Policy
Thank you for shopping at VogueValue, your go-to destination for fashion online! We are committed to providing a seamless and reliable shopping experience. Below, you'll find our shipping policy outlining the details about how we handle shipping for orders placed on our website.
1. Processing Time
All orders are processed within 1-3 business days of receipt. Once your order is processed, it will be handed off to our trusted shipping partners for delivery.
2. Shipping Time
We aim to deliver all orders within 15 business days from the moment your order is processed. Depending on your location and the availability of products, delivery times may vary slightly. Our products are shipped from various suppliers and warehouses, so shipping times can vary by item.
- Standard Shipping: Delivery within 10-15 business days.
- Expedited Shipping (if available): Delivery within 7-10 business days.
3. Shipping Costs
Shipping costs are calculated at checkout based on your delivery address. You will be informed of the exact shipping fee before you complete your purchase. We occasionally offer free shipping promotions—check our website for any ongoing deals!
4. Shipping Partners
We work with reliable international and local courier services to ensure that your order reaches you safely and on time. Our partners may include:
- DHL
- UPS
- FedEx
- Local postal services
5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS. This will allow you to track your order online and stay updated on its progress. Please allow 1-2 business days for the tracking information to be updated in the system.
6. International Shipping
We currently offer shipping to a variety of international destinations. Shipping times for international orders may vary based on your location. Customs duties, taxes, or fees may apply for international shipments, and these are the responsibility of the customer.
7. Shipping Delays
While we strive to meet our estimated delivery times, please be aware that shipping delays can occur due to factors outside of our control, such as:
- Weather conditions
- High demand or peak seasons (e.g., holidays)
- Customs processing (for international orders)
If there is a significant delay in your order, we will notify you as soon as possible. If you have not received your order within the estimated delivery time, please contact us at [Insert Customer Service Email] for assistance.
8. Address Accuracy
Please double-check your shipping address before completing your purchase. We are not responsible for any delays or issues caused by incorrect or incomplete address information. If you notice an error in your address, please contact us immediately at [Insert Customer Service Email], and we will do our best to assist you before your order is shipped.
9. Unclaimed Packages
If a package is returned to us due to failure to claim it from your local post office or courier, you will be responsible for any additional shipping charges. Please ensure that you are available to receive the delivery or that you have arranged for someone to do so on your behalf.
10. Damaged or Lost Items
In the rare event that your order is damaged during shipping or if you do not receive your package, please contact our customer support team immediately at Info@voguevaluee.com. We will investigate the issue and work with you to resolve it, including offering a replacement or refund if necessary.
11. Returns and Exchanges
If you are not completely satisfied with your order, please review our Return & Refund Policy for more information on how to return or exchange an item.