Return & Refund Policy
Return Policy
14-Day Return Policy
At VogueValuee, we want you to love your purchase! If you’re not completely satisfied, you can return your items within 14 days of receiving your order for a full refund or exchange.
Conditions for Returns:
- Items must be unworn, unwashed, and in their original condition with all tags attached.
- Items must be returned within 14 days of the delivery date.
- Sale items are final sale and cannot be returned.
How to Initiate a Return:
- Contact Us: Please email our customer service team at [contact email] with your order number and reason for the return.
- Return Authorization: You will receive a return authorization and instructions on how to send your item back.
- Shipping the Item: Pack the item securely and include your return authorization. You are responsible for the return shipping costs unless the item is defective or incorrect.
- Processing the Return: Once we receive your returned item, we will process your refund to the original payment method within 7 days. Please note that it may take additional time for your bank to process the transaction.
Exchanges:
If you wish to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.
If you have any questions about our return policy, please don’t hesitate to reach out!